Practical guides for hosting websites, managing WHM reseller accounts and running Master Reseller services.
Websites, email, domains, databases, SSL, files and everyday cPanel hosting.
15 articlesCreate and manage cPanel accounts, packages, DNS and your reseller hosting customers.
15 articlesPlan, create and manage reseller accounts and multi-level hosting services.
15 articlesA practical tour of the cPanel areas you will use most and the checks to make on a new account.
Read guide →cPanel HostingUpload, extract, edit and organise website files without accidentally breaking the live site.
Read guide →cPanel HostingCreate mailboxes, choose quotas and connect them to webmail or an email application.
Read guide →WHM Reseller HostingUnderstand the WHM reseller dashboard, account separation and the safest first steps.
Read guide →WHM Reseller HostingProvision a customer account with the correct domain, username, package and contact details.
Read guide →WHM Reseller HostingBuild reusable packages for disk, bandwidth and features so customer accounts stay consistent.
Read guide →Master ResellerUnderstand the hierarchy between your Master Reseller service, WHM resellers and cPanel customers.
Read guide →Master ResellerDesign reseller packages around account counts, storage and sustainable upstream capacity.
Read guide →Master ResellerA safe checklist for provisioning a new reseller beneath your Master Reseller service.
Read guide →cPanel HostingChoose a compatible PHP version, check extensions and test the website after changing it.
Read guide →cPanel HostingCreate a database, add a dedicated user and assign the privileges an application needs.
Read guide →cPanel HostingUnderstand how hosted domains map to folders so files are published in the correct place.
Read guide →cPanel HostingA plain-English guide to A, AAAA, CNAME, MX and TXT records and when each is used.
Read guide →cPanel HostingCheck AutoSSL coverage, fix common validation issues and understand mixed-content warnings.
Read guide →cPanel HostingUnderstand file and database backups, retention and the checks to make before restoring.
Read guide →cPanel HostingCreate separate file-transfer access and use encrypted connections where available.
Read guide →cPanel HostingA structured checklist covering error logs, .htaccess, PHP and recent website changes.
Read guide →cPanel HostingPrepare DNS and SSL, install WordPress securely and complete the essential post-install checks.
Read guide →cPanel HostingUnderstand the three email-authentication controls and how they affect mail deliverability.
Read guide →cPanel HostingFind large files, mailboxes, caches and backup archives before an account reaches quota.
Read guide →cPanel HostingUse permanent and temporary redirects without creating redirect loops or conflicting rules.
Read guide →WHM Reseller HostingPause a customer account without deleting its data and know what to verify afterwards.
Read guide →WHM Reseller HostingA pre-flight checklist before permanently deleting a cPanel customer account.
Read guide →WHM Reseller HostingPlan branded nameservers, registrar glue records and the DNS records required for them to work.
Read guide →WHM Reseller HostingEdit customer DNS carefully and understand the records that affect web and mail service.
Read guide →WHM Reseller HostingPlan account transfers, DNS cutover and final validation while reducing downtime.
Read guide →WHM Reseller HostingSet realistic account limits and understand the difference between allocated and actually used resources.
Read guide →WHM Reseller HostingControl which cPanel functions customers can access without changing their storage quotas.
Read guide →WHM Reseller HostingProtect WHM access and reduce the impact of compromised customer websites or credentials.
Read guide →WHM Reseller HostingSet expectations for shared-hosting mail, spam incidents and authentication.
Read guide →WHM Reseller HostingFind the cause of disk usage and choose between cleanup, temporary relief and a plan upgrade.
Read guide →WHM Reseller HostingKeep onboarding, nameservers and support consistent while staying accurate about capabilities.
Read guide →WHM Reseller HostingWork through domain conflicts, usernames, package permissions and reseller resource limits.
Read guide →Master ResellerProtect your upstream account with clear cPanel account, storage and overselling limits.
Read guide →Master ResellerUnderstand the wider impact of suspending a reseller that has customer accounts beneath it.
Read guide →Master ResellerInventory child accounts, confirm backups and understand what the upstream panel will remove.
Read guide →Master ResellerPlan how HostLaunch and downstream reseller nameservers should be presented and configured.
Read guide →Master ResellerUse overselling as a monitored capacity technique rather than an unlimited-resource promise.
Read guide →Master ResellerDefine first-line support boundaries and collect the information needed for efficient escalation.
Read guide →Master ResellerProtect high-privilege access and recognise suspicious downstream account activity.
Read guide →Master ResellerTreat a reseller migration as a collection of accounts, domains, mailboxes and DNS changes.
Read guide →Master ResellerCheck upstream limits, username conflicts and panel-specific errors before retrying.
Read guide →Master ResellerKeep invoices, activation, suspension, renewal and upstream account status aligned.
Read guide →Master ResellerTrack Master Resellers, WHM resellers and cPanel accounts so growth remains sustainable.
Read guide →Master ResellerKnow which tasks are self-service and what information to include when platform help is required.
Read guide →If the guide doesn’t solve it, sign in and open a support ticket. Include the service affected and any error message you can see.