Master Reseller hosting adds another management layer: you can create downstream WHM reseller services, and those resellers can create their own cPanel accounts. The exact Master control-panel labels depend on the upstream platform.
Step by step
- Start by reviewing the total cPanel/WHM/storage allowances assigned to your Master service.
- Define a small number of downstream reseller products with clear limits.
- Create each reseller with a unique username/domain and only the permissions/resources they need.
- Keep your billing/client records linked to the upstream reseller username.
- Monitor aggregate usage across all downstream resellers rather than treating each reseller as unlimited.
Important
Master Reseller controls are not a standard native cPanel hierarchy. Where HostLaunch documentation uses generic terms, follow the equivalent option in the Master panel supplied with your service.
Checks and troubleshooting
If a required action is not present, do not attempt to work around permissions using another customer account. Open a HostLaunch ticket with the service and action you need.