Deleting a downstream reseller is potentially more destructive than deleting a single hosting account because the reseller may own multiple cPanel customers.
Step by step
- List the reseller’s downstream accounts and determine what should happen to each one.
- Confirm cancellation and backup/retention requirements.
- Transfer ownership or migrate any accounts that must survive the reseller cancellation.
- Only then remove the reseller using the Master panel.
- Verify that no required customer data or DNS dependencies were unintentionally removed.
Important
Never delete a reseller simply to stop access when suspension will do. Deletion should be the final lifecycle action after downstream-account ownership is resolved.
Checks and troubleshooting
If the panel offers both “remove reseller privileges” and “terminate/delete account,” understand the difference before confirming the action.